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Latest News

****Flu Clinic 28th October Cancelled****

Please continue to contact reception to make an appointment, but please do not come to the surgery on Saturday 28th October. 

New service for patients - Text Reminders

From 4th September we are introducing a TEXT reminder service for patients. 

This means if we hold a mobile phone number for you, we will use this to send you appointment reminders or messages by text.

If you do not want to receive text messages from us please let Reception know.

Please note that it is important to ensure that your contact details held by the practice are up to date and accurate.

You can do this on line via our website,  or please let Reception know your up-to-date details.

Thank you

Staff Changes

We are pleased to announce that Helen Taylor has joined the team at Carnewater as a Nurse Practitioner.  Helen is an experienced Nurse Practitioner and will be seeing patients with minor illnesses.  She will be seeing and visiting patients,  and will be a great addition to the team - Welcome Helen. 

Online Services

Did you know you can make and cancel appointments, order repeat medication, and view a summary of your medical record on line?  From your phone, tablet or PC? You have to be enrolled for this service (to ensure security and confidentiality) so please ask at reception for details of how to enrol. 

Carnewater Practice Patient Group

We have an active and award-winning Patient Participation Group here at Carnewater, who represent our patients and help and advise the practice with developments to services.  Please see the links on the Home Page in the red coloured section for more information, and how to become part of the group.


When calling to make an appointment, you will be asked some questions by our specially trained receptionists, so that we can ensure you are dealt with promptly by the most appropriate person.  Please note our reception staff are bound by the same rules of confidentiality as our doctors and nurses, so please give as much information as you are able and are comfortable with.  Please also see the article from WHICH? magazine, which has excellent tips for getting the most out of your 10 minute appointment with your GP - the article can be found under the "Our Services" tab above. Thank you.

Summary Care Record

Your Summary Care Record is a short summary of your GP medical records. It tells other health and care staff who care for you about the medicines you take and your allergies. This means they can give you better care if you need health care away from your usual doctor's surgery.  SCRs improve care, but if you don't want to have one you can opt out.  See the link in the section at the bottom of the home page for more information.

Minor Illnesses

There is help and advice available on this website for you and your family's health, and with minor illnesses.  Please have a look in the section at the bottom of the page for help and advice with colds, coughs, tummy upsets etc.

Diabetic Patients - National Diabetes Audit (NDA)

This practice is taking part in this important national project about diabetes care and treatment in the NHS.  To take part you GP practice will share information about your diabetes care and treatment with the NDA.  This type of information and how it is shared is controlled by law and enforced by strict rules of confidentiality and security.  Taking part in the NDA shows that this GP practice is committed to improving care for people with diabetes.  For further information please follow this link and read this leaflet

If you do not want your information to be used, please inform the receptionist, your GP or nurse.  This will not affect your care.

Help, Support and Charities

There are details of support groups, charities and events at the bottom of the page.  If you need help or support please see what is available locally - there is a lot going on!

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website